We strive to provide a safe service during the current pandemic. In the first instance, we provide advice by phone and email. We can survey empty properties and, where appropriate, also do external thermal surveys using infrared imaging. We are developing further online methods to improve our service.
We can provide a full energy advice service, helping to develop cost effective plans to improve the energy efficiency and EPC rating of all types of property. This includes information about grants and loans. We can carry our full surveys of vacant properties.
We can use phone or email to discuss behavioural and other changes which can help to reduce your fuel bills without unnecessary or excessive spend on your part. Where appropriate, and with your consent, we can refer you on to other organisations which can help with direct support.